Thunderbird Community Forum

importing messages stops in the middle of the third pst file. the first 2 pst files were imported successfully. it stops in the middle of the third pst file. there are 4 more pst files to be imported. what can be done to make it continue importing?

Hello. In Account Settings->Copies & Folders I've placed my subsidiary folders directly under the root which represents my account. See screenshot.

Accessing my mailbox via a web-mailer, the interface conforms to this setting. See screenshot.

But in the Thunderbird interface, my folders are arranged as shown in the screenshot. You can see that these folders are sub-folders of my Inbox. How can I correct this?

Thanks in advance. J-P

The curse of the behemoth yet again? I refer to the ‘new’ imposition imposed by Microsoft with their ‘new’ authorisation and authentification nonsense when attempting to log in to account/s via Thunderbird. Why this is necessary when it is possible to log in via the usual manner direct is any body’s guess. My personal opinion is that it is a sordid and underhannd way of forcing us to subscribe to Outlook 365? Cynical me? For numerous reasons I need and use 6 e-mail accounts, sadly all Microsoft (outlook.com, hotmail.com. .co.uk and last but not least live.com). No need to explain why the excellent Thunderbird is used and has been for nigh on 15 years+. Over the past couple of months I have tried every conceivable configuration supplied by the support team and other poor users in the same position as me. None have solved my problem. I surely cannot be alone? I do not object to change if it is of benefit but this is madness. For the time being Thunderbird is redundant and the daily grind of signing in individually via Microsoft faces me everyday. Both time consuming and arguably pointless. If someone has a definitive solution please let me know. There must be one?

Hallo,

seit neustem werden ich nach einem Benutzername und Passwort gefragt wenn ich die Passwörter der einzelnen E-Mail-Konten abfragen möchte. Ich habe aber keinen Benutzername oder Passwort vergeben. Wie komme ich denn jetzt an die Passwörter. Bisher wurde ich nur gefragt ob ich mir sicher bin das mir die Passwörter angezeigt werden sollen. Vielen Dank für eure Hilfe

Hello, After update to 128 the very useful Thunderbird Calendar Search has stopped working on all our computers. I see on the Internet reports there is not yet a solution. Hope you find it soon. Regards

Every time I try to download my messages a screen pops up requesting that I sign in. Two problems: 1. Text is WHITE on a WHITE background - can only see part of the login credentials when you click on the field [part only, not full login name]

2. As you can see from the attached screenshot, I cannot access the "Next" [or whatever button] at the bottom of the screen. As you can also see, there are no screen resize options [top left hand of screen] and I cannot "move" the page so that the "Next" button is visible.

I have effectively been locked out of my emails for 7 days - I have given up trying to search for the answer because I don't even know how to phrase my question.

Cannot connect to email through swcp.com. Thunderbird says: No Message Found".. Info from you says Thunderbird crashed (6-7 days ago), will "try" to reconnect when up and running. Do I have to use Thunderbird if I subscribe to swcp? Send answer to JerryKayaa@aol.com.

Can't change color of the text when composing or replying a message.

The window opens when clicking the box for the color. Can choose the color but after accepting the color it doesn't make any difference.

Frankly I don't understand who authorized this new update when obviously it has so many problems. Why fix something that was working already?!!!!!!!

For years, I've used TB to keep all my e-mail communication in my own computer. Since our local provider (Frontier) switched over to Yahoo, I had to change my server info to IMAP (yahoo), and I can no longer view any of my old e-mails. Is there a way to access these? I have MANY that are related to my business. Thanks!

Good Day,

Hope you're doing well. I want to find out if there is something I'm doing wrong. I receive emails in my Thunderbird inbox, but then before I can check them they all disappear. Also these emails don't come into my Main email account.

Is there a setting that I need to change?

Please let me know.

Thanks Andre

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

I lost my email format and now, when I open Mozilla Thunderbird the only thing that comes up on my screen are all of my SENT emails. How can I get back to the email starting page with which I am familiar and can I keep the emails I've received over the past years? This is very confusing and I don't know how it happened. I've clicked on all of the icons I have available to me and none of them seem to offer any help. I clicked on "restore original columns" but it doesn't take me back to the original email start page. Any ideas?

We just signed up for a Microsoft email account this weekend. Preferring to use TB, everything seemed ok as I was able to receive emails just fine, but upon trying to send emails, I continue to receive an error message saying "Login to server smtp.office365.com with username tom@callablefirst.com failed".

I have gone through many different troubleshooting techniques I read about in the community and here is a checklist of things tried:

1. Checked that IMAP is toggled on in 365 admin 2. Checked that TB is accepting cookies and no exceptions are listed 3. Tried changing SMTP server to recommended instructions from Microsoft and verified all settings are OAuth2 4. Enabled 2F Authentication 5. Used config. edit to clear out all existing OAuth2.scope files

I have downloaded a different email client- eM client and everything works fine sending emails from that end so I am convinced this has nothing to do with my password being entered incorrectly, but some unknown conflict that isn't getting resolved between TB and the 365 account. I prefer using TB but am getting to the point where this is taking a lot of time away from other business activities that need to get done.

I have my marketing guy trying to remotely help figure things out, too, but he is at a loss as well.

Let me know if you have any ideas, thanks, much!

HI, I have TBird 102.15.1 64Bit installed on several different PCs and laptops. On my main Laptop I checked the Roaming\Thunderbird folder properties and found the following: Size on Disk: 35.8 GB Contains 253,172 files and 1,533 Folders. Is their anyway I can reduce the size? My TBird seems to be running slowly and occasionally stalls. I do not want to switch back to Outlook client program, I am not a Microsoft supporter. I do know I could move mail to local folders but would that mean I could only access them from one machine? Thanks.

Email provider is Microsoft 365 (via GoDaddy). It is set as a POP account on Thunderbird and all works correctly. When Thunderbird downloads new emails, they correctly show as "Unread." But on our phones (both iPhone and Android) the emails appear as "Read." This occurs even when the email are unread on Thunderbird. If Thunderbird is closed and a new email comes into phone, it correctly appears as "Unread" on our phones. But when I open Thunderbird and that same email gets downloaded (but not selected or read) the email becomes "Read" on our phones. I have gone into both Outlook and Thunderbird and have deselected any options that would automatically mark emails as read. This is annoying because, if Thunderbird is open on my computer, when I look at my phone, I get no notifications of unread email.

Last week my TB stopped working all of a sudden, wasn't doing anything, no errors messages at all. I reinstalled it and it picked right up where it left off. Now today, I come in and again it won't work, but now it says it is because of my profile being for an older version. How did my profile get updated to a newer version and since I just updated my TB to the latest version, why isn't it working now?? I tried to go back to the version from last week and it still doesn't work, but it also doesn't work with the newest version. I really need my profile to work and I'm really upset about this. Can anyone help?